Thank you for visiting and shopping with Instatents.
This Shipping Policy explains how we process, ship, and deliver your orders placed through www.instatents.in.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive a confirmation email once your order has been processed and dispatched.
2. Shipping & Delivery Time
We partner with trusted courier services to ensure safe and timely delivery.
Estimated delivery times after dispatch are:
- Metro cities: 3–5 business days
- Other locations: 5–8 business days
- Remote areas: Up to 10 business days
Please note: Delivery timelines may vary due to factors beyond our control, such as courier delays, weather conditions, or unforeseen logistics issues.
3. Shipping Charges
Standard shipping charges will be displayed before payment confirmation.
Any applicable taxes or fees will be clearly shown during checkout.
4. Tracking Your Order
Once your order is shipped, you will receive:
- A tracking ID and link via email or SMS to monitor your shipment’s progress.
You can also log in to your account on www.instatents.in to view order status and shipment updates.
5. Address & Delivery Details
- Please ensure your shipping address and contact details are accurate when placing the order.
- We are not responsible for failed deliveries due to incorrect addresses or unavailable recipients.
- If an order is returned to us due to an incorrect address, re-shipping charges will apply.
6. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery date:
Please contact us at info@instatents.in with your order number.
We’ll coordinate with the courier to resolve the issue promptly.
In the rare event of a lost shipment, a replacement or full refund will be issued after verification.
7. International Shipping
Currently, Instatents ships only within India.
International shipping will be announced once available.
8. Damaged Packages
If your order arrives damaged:
Do not accept delivery if the outer packaging is visibly damaged.
If already received, please email us within 48 hours at info@instatents.in with photos of the product and packaging.
We will arrange a replacement or refund as per our Return & Refund Policy.
9. Contact Us
For any shipping-related queries, please contact our support team:
Email: info@instatents.in
Phone: +91 96377 90189